Your Partner in Quality Installation Solutions
Welcome to The Sekura Group, the leading specialist manufacturer, supplier, and installer of PVC-U Windows, Doors, and GRP Composite Doors for social housing and new build contracts in the North East of the UK. Our client base includes local authorities, ALMO's, property developers, registered social landlords, and many specialist contractors who recognise the unique product excellence, knowledge, and experience we offer. With many completed projects and ongoing framework agreements with local authorities and housing associations, The Sekura Group has established itself as a reliable and trusted partner in the industry.
Products and Services
The Sekura Group offers an extensive range of products, all of which are manufactured to the individual customer's requirements and timescales. Our products are fully accredited and manufactured to the highest quality and security standards in a bespoke range of designs to suit the requirements of the project.
PVCu Windows
Our PVCu windows are available in a range of designs, colours, and styles, tailored to meet the specific needs of our clients. Our windows are manufactured to the highest standards, ensuring energy efficiency, security, and durability.
GRP Composite Doors
Our GRP composite doors are designed to offer superior security, energy efficiency, and durability. They are available in a range of styles, colours, and designs, tailored to meet the specific needs of our clients.
Fully Reversible / Tilt & Turn Windows
Our fully reversible and tilt & turn windows are designed to offer flexibility, ease of use, and high performance. They are suitable for a range of applications, including high-rise buildings, where easy cleaning and maintenance are essential.
Project Management
At The Sekura Group, we are committed to providing our customers with an excellent level of customer service. Our dedicated team provides a comprehensive project management service, ensuring that all projects are delivered on time, within budget, and to the highest standards of quality and safety.
Quality Standards
All of our products are accredited to British Standards and Industry standards. The Sekura Group, as a company, is accredited with various industry standards, including security and service standards. We regularly invest in machinery, people, and products to ensure that the highest quality standards are always present in our operations.
Conclusion
The Sekura Group is a leading social housing specialist manufacturer and installer of PVCu Windows and Composite Doors. With an extensive range of products, including PVCu windows and doors, GRP composite doors, fully reversible and tilt & turn windows, we are a market leader in our field. Our commitment to quality, customer service, and project management has earned us a reputation as a reliable and trusted partner in the industry.
Contact us today to find out how we can help you with your next project.
Overall Service and Workmanship
The reviews highlight varying experiences with Sekura Group's service and workmanship. While some customers received good service and praised the fitters, others were dissatisfied with the level of service and the quality of work.
Customer Service
Some customers experienced poor customer service, with long wait times for calls to be answered and unhelpful responses from the company. One reviewer even mentioned that the owner, Michelle, was rude and disrespectful.
Fitters and Work Quality
The fitters themselves received mixed reviews, with some customers praising their professionalism and attention to detail, while others felt that they were not efficiently equipped to complete the job. There were also instances of poor workmanship, such as scratch marks on cars and incomplete or faulty installations.
Gripe and Suggestions
Some reviewers shared their grievances about the company's poor communication, lack of attention to detail, and inability to fulfill promises. One reviewer even suggested an alternative solution for navigating a particular estate.
Exceptional Experiences
On the other hand, some customers had exceptional experiences with Sekura Group's services. They praised the fitters' efficiency, friendliness, and professionalism, and were pleased with the quality of work.
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